Transparency is a key success factor of transformation processes. In the agyleOS People and Culture Platform, Contio's Agile Coaches find all the tools they need to develop and map a skill-based organization with a collaborative culture. Coupled with a customized consulting service, we will take your transformation forward together in a sustainable way.
Due to current developments in the energy market, the client, a medium-sized municipal utility, was faced with the challenge of making processes more efficient and flexible and bringing products to market more quickly. The focus was on a higher degree of self-organization among the company's own employees and finding more flexible solutions in day-to-day business.
Because one thing was certain: the more efficient development of products and services, as well as the rapid handling of customer concerns, has a direct influence on customer satisfaction.
Contio worked with the customer to develop strategies, tactics and measures and supported them during implementation in order to successfully achieve the first interim goals immediately. In the process, agyleOS was used for the visualization of the customer's organizational structure and value chains as well as for the continuous representation of the transformation process.
For this purpose, changes in the organizational structure were regularly adjusted in our interactive org chart and employee surveys were conducted on a wide range of agile perspectives. The results and new insights were thus visible to the customer and its employees throughout the entire project period and the buy-in in the entire transformation process was sustainably increased.
After new ways of working were introduced and the organization was restructured, we by no means simply left the client standing alone. On the contrary, we built up and multiplied the necessary knowledge internally during the course of the project, while at the same time preserving the most important findings in our People and Culture Platform. Now the customer is in a position to master future challenges more sustainably and independently and to go through a further transformation more autonomously.